What our Customers say...

Fire Damage Testimonials

After a housefire I reached out to some contractors and well-known restoration companies. From the start Brandon at SERVPRO – Tarzana/Reseda was a mile better than everyone else. SERVPRO – Tarzana/Reseda quickly set themselves apart from the others with the honest, courteous, and professional service.

The process with the insurance and their high-pressure and dishonest vendors was a nightmare. Going through this unfortunate situation, it was refreshing to hear Brandon assure us that things would be okay and that he would do his best to get us back in our home in a timely manner. He was very honest and upfront about the challenges and issues that we might encounter. Brandon is highly experienced in the industry, and he truly made the process much easier on us. He was quick in providing us with a thorough quote and showing us how he would make sure our home was back to normal. Although it was an unfortunate event that we went through the housefire, we were certainly in good hands with Brandon and SERVPRO – Tarzana/Reseda.

We would highly recommend Brandon and SERVPRO-Tarzana/Reseda to any person that find themselves in the unfortunate situation of needing restoration services. Brandon and his team went above and beyond to make sure our home was returned in a manner that exceeded our expectations. His knowledge of construction and repairs is excellent and is quick to offer suggestions on possible approaches to repair one’s home. Brandon and his team are wonderful, and they are very considerate throughout the entire project. I cannot emphasize enough how grateful and fortunate we are to have worked with Brandon and his team at SERVPRO- Tarzana/Reseda. Thank you so much for your help Brandon!

I would like to thank SERVPRO and their staff for helping us with the fire cleanup.  We will recommend you to anyone in need of fire services.  Thank you!

SERVPRO did such a great job cleaning up the fire debris and the water damage caused by putting out the fire.  We were so happy that SERVPRO took care of all of our contents and spoke with the insurance for us.  Thank you for doing such a great job.  J & F S.

SERVPRO of Woodland Hills is the absolute best!!! The customer service and communication was outstanding. From the moment they received our call to the service they provided both at the studio and my house was fantastic. They were very quick to respond and take care of my needs. I would highly recommend SERVPRO! I’m truly grateful for
this company. In a time of crisis, they helped me keep calm and were able to service all my needs. Thank you especially to the amazing owners who followed up after service to ensure I was satisfied with their work!

A terrific crew from SERVPRO of Woodland Hills was at my home today.  They were extremely professional, prompt, efficient and knowledgeable.  They did a superb job and I will definitely use them in the future.

They were a godsend for us.  They were there immediately, took care of the fire cleaning, helped with the insurance company, moved us out for repairs, stored our belongings and moved us back in expertly.  Brandon and his crew were simply great.

I had fire at my home. I was so scared all my stuff was ruined and I didn't know how I would pay for everything. I called SERVPRO and they instantly came to ensure I was taken care of.   They packed my things and my home was cleaned up. I stayed at a hotel and my insurance covered everything. I am so happy I called them they took great care of me! I don't know what I would have done without them. Thank you for everything.

When we had a fire break out in our home, I never thought I was going to get over it, but SERVPRO's professional and caring staff (Casey, Brandon, Lisa) not only repaired our damages, but helped me to understand every step of the remediation process to reassure me it would be okay.

We were pleased with the time it took to repair the fire damage in our home and recommend SERVPRO to everyone in our lives.

SERVPRO of Woodland Hills saved our lives!  After the fires we really did not know what to do. They came in and handled everything.  Including dealing with our insurance.  What a relief!  Thanks again.

SERVPRO of Woodland Hills was very professional, they were prompt and polite and super clean. I am very impressed with the level of service and could not have asked for more.